Christmas Shipping Dates

*Please see below the cut-off dates per location for deliveries before December 24th*

For UK orders to all locations (including Jersey, Guernsey, or the Channel Islands), customers need to order by December 18th. 

NB: for UK customers whose orders are placed by December 20th, they would still get their parcels on time, but with no guarantee, so I’d rather we do not advertise this as we will be on sale, so internally we know to action emergency or escalated cases by December 20th.

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Non Seasonal Shipping

For International orders, most can be separated as below:

Standard shipping:

• USA/Canada: order by December 7th
• Europe/ROW: order by December 13th

Express shipping:

• Australia/New Zealand: order by December 11th
• USA/Canada/Europe/ROW: order by December 14th

Shipping to the UK Mainland via DPD, Non-mainland via DHL
Standard delivery: £5 (2-4 working days)

Free delivery on all orders over £300 (2-4 working days)

Shipping to United States

Standard delivery: $17 (4-5 working days)
Free delivery on all orders over $375 (Up to 5 working days)

Shipping to Europe

Standard delivery: 6 € (4-5 working days)
Express delivery: 15 € (Up to 2 business days)
Free delivery on all orders over 355 € (Up to 5 working days)

Shipping to Switzerland

Standard delivery: CHF 6 (4-5 working days)
Express delivery: CHF16 (Up to 2 business days)
Free delivery on all orders over CHF 320 (Up to 5 working days)

Shipping to Canada

Standard delivery: $17 (4-5 working days)
Free delivery on all orders over $415 (Up to 5 working days)

Shipping to United Arab Emirates

Standard delivery: AED 62 (4-5 working days)
Free delivery on all orders over AED 1250 (up to 10 working days)

Shipping to Australia and Rest of the World

Free delivery on all orders over A$555 (3-7 working days)
Australia: A$23 (up to 10 working days)
Rest of the world: Price will vary and be based upon your location (up to 10 working days)

*We no longer ship orders to Russia, Ukraine and Belarus, Please contact our Customer Care team for additional information.

For any further help with our shipping options, please contact our Customer Care team on 0203 904 8740 or email us on hello@heidiklein.com for alternative options.