Returns
For orders delivered within the UK, please click here to start your return
For orders delivered to all other locations, please click here to start your return.
Returns Policy
Our return policy for all items on our site is of 21 days from the day of receipt of your parcel. Items should be returned in their original conditions, unused, unworn and unwashed, with their original packaging and all tags attached. Sunglasses should be returned in their cases with the cleaning cloth.
Returns are free for all UK and US orders, but may be chargeable when delivered internationally to other locations. If you choose to use your own carrier to return your purchase, please ensure you retain your proof of postage until your refund has been issued.
Once your return has been received at our warehouse, we will inspect it and process your return request within 14 days of receiving your returned goods*.
If you are outside of our return policy, please contact us directly for further assistance. Any return without request and received outside of our return policy, will be accepted solely at the discretion of our Customer Care team, and may only be credited in the form of a gift card.
This will be redeemable online only, will be valid for a specific duration which can be up to 12 months, and automatically expire passed the time frame.
*Please allow additional time during our sale period.