We’ll be processing mainland UK orders right up until the 21st of December. Orders placed by this date may still arrive by the 23rd of December, though delivery cannot be guaranteed.

US / Rest of World– To receive your order before Christmas, please place international or non-mainland UK orders by the 18th of December.

Extended Returns Period - For the gifting period, we have extended our usual 14-day returns policy. Items purchased between 26th November 2025 and 23rd December 2025 can be returned up until 7th January 2026.

For personalised gifting advice, product information or any assistance, our Customer Care team would be delighted to help - reach us at hello@heidiklein.com