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Location: 257 Pavilion Road, London, SW1X 0BP

Sales Associate 


Heidi Klein, a renowned luxury swimwear and resort wear brand, is currently seeking an enthusiastic and driven Sales Associate to join our team in Chelsea. As a Sales Associate, you will play a pivotal role in delivering an exceptional customer experience, promoting our premium products, and contributing to the success of our retail environment. 

Key Responsibilities: 

  • Demonstrated experience in a customer-facing role, preferably within a premium or luxury retail environment. 
  • Proven ability to engage and connect with customers, providing an unparalleled shopping experience. 


  • A strong motivation to thrive in a sales-driven environment. 
  • Enjoyment and understanding of working towards Key Performance Indicators (KPIs). 


Link Selling and Outfit Building:  

  •  Successful track record in link selling and outfit building, enhancing the customer's shopping experience. 


Customer Service Excellence: 

  •  Deliver a premium, genuine, and tailored customer service experience, ensuring customer satisfaction and loyalty. 
  • Provide customers with detailed knowledge of the brand and products, acting as a brand ambassador. 


Visual Merchandising: 

  • Contribute to maintaining store visual standards, ensuring a visually appealing and welcoming retail environment. 
  • Participate in visual merchandising initiatives to showcase products effectively. 


 Qualifications and Skills: 

- Previous experience in a customer-facing role within a premium or luxury retail setting. 

- Proven ability to meet and exceed sales targets. 

- Excellent communication and interpersonal skills. 

- Passion for fashion, luxury products, and the retail industry. 

- Knowledge of swimwear and resort wear is a plus. 

- Ability to work collaboratively in a team-oriented environment. 

 How to Apply: 

If you are passionate about delivering exceptional customer service in a luxury retail setting and possess the skills and qualities outlined above, we would love to hear from you. Please submit your resume to with Sales Associate in the Subject 

Heidi Klein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Date Posted:12/03/23


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