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Location: 257 Pavilion Road, London, SW1X 0BP

Sales Associate 

Overview: 

Heidi Klein, a renowned luxury swimwear and resort wear brand, is currently seeking an enthusiastic and driven Sales Associate to join our team in Chelsea. As a Sales Associate, you will play a pivotal role in delivering an exceptional customer experience, promoting our premium products, and contributing to the success of our retail environment. 

Key Responsibilities: 

  • Demonstrated experience in a customer-facing role, preferably within a premium or luxury retail environment. 
  • Proven ability to engage and connect with customers, providing an unparalleled shopping experience. 

 Sales

  • A strong motivation to thrive in a sales-driven environment. 
  • Enjoyment and understanding of working towards Key Performance Indicators (KPIs). 

 

Link Selling and Outfit Building:  

  •  Successful track record in link selling and outfit building, enhancing the customer's shopping experience. 

 

Customer Service Excellence: 

  •  Deliver a premium, genuine, and tailored customer service experience, ensuring customer satisfaction and loyalty. 
  • Provide customers with detailed knowledge of the brand and products, acting as a brand ambassador. 

 

Visual Merchandising: 

  • Contribute to maintaining store visual standards, ensuring a visually appealing and welcoming retail environment. 
  • Participate in visual merchandising initiatives to showcase products effectively. 

 

 Qualifications and Skills: 

- Previous experience in a customer-facing role within a premium or luxury retail setting. 

- Proven ability to meet and exceed sales targets. 

- Excellent communication and interpersonal skills. 

- Passion for fashion, luxury products, and the retail industry. 

- Knowledge of swimwear and resort wear is a plus. 

- Ability to work collaboratively in a team-oriented environment. 

 How to Apply: 

If you are passionate about delivering exceptional customer service in a luxury retail setting and possess the skills and qualities outlined above, we would love to hear from you. Please submit your resume to una@heidiklein.com with Sales Associate in the Subject 

Heidi Klein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Date Posted:12/03/23

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